Thursday, November 30, 2017

That's a major red flag

With thanks to SNL.

For the first time in seeming forever I put in for a job that I'd be keen to do. Only it was after I sent it that I realised I had misspelled the name of the point of contact. Not just their first name but their surname too. The latter was because of a broken embedded email address where that address had forgotten a letter in the contact name. The former was me spelling the name incorrectly because I'd used a common variant for that name but that was the wrong one.

The letter in both cases was the letter H. 

I had to grit teeth and send an apology. 

Getting the name right is the first thing they teach you and I failed. 

But, what's done is done. If I get punted on first contact because of adding an H to the first name and subtracting it for the second then that's the price I pay for that fail.

It was brutal doing the job application. I put way too much detail in and I had to discuss work I did that later resulted in a severe nervous breakdown. It was about three hours all up of writing about me then editing then trying to send it to a broken email address, working out why it was broken then sending to the correct address but forgetting to make the same correction in the surname of the intro—which had been based on the surname in the faulty embedded email. 

What a fail. 

If I get to interview then they let that pass and I thank them. But it's the first thing I'll say when I go into the room because I will feel the need to apologise again at the start of a meeting where I am supposed to present my best face forward.

Owning a mistake is part of the process and I owned it sending an immediate apology with a correction applied. I learned that in the workplace early; if you fuck up then tell someone who needs to know and offer a correction where possible. It is the only practical solution to a fuck up because anything less is making the mistake worse.

That's why the cover up is worse than the lie. Because you know you made a mistake but to deny it or conceal it through inaction is to have it burr at you and make you worse at your job. 

There were times in my past career that I made career-ending mistakes. Except each time I made the mistake I copped to it and offered a solution to fix it. I also learned from those mistakes and did my best not to repeat them. And because I was dobbing myself in then I got a pass on the possible worst outcome for a fail that bad.

But to get a first name then a second name wrong on a "please hire me" letter is an instant kill and if it is so then it is deserved—and it's another reminder of the need to do the basics of the craft and check before you send that you got the fucking name/s right. 

(sigh)

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