It's now day 5 of my shitty access. I logged a job with Optus mid last week then, when the tech called up foolishly, completely and utterly foolishly said 'it seems to be working. Can I put the job and hold and call if it fails again?' Sure I can. So it did fail and I tried restarting the job on Friday. Now I have to wait another fucking 72 hours. Apparently I will get a fucking call tomorrow. When I call them up to say 'I have a new modem and it only works with the cable straight into the modem so it's a line fault' and ask them to record that information against that job the fucked in the head tanshoot on the other end gives me the fucking run around about 'oh no, we can't record that - you have to tell the technician.'
I'M TELLING YOU YOU FUCKING ARSEHAT. WRITE IT THE FUCK DOWN!
So, so angry. Stupid fucking Optus. That's it, how do I get out of this contract?
And Optus. While I respect the need to keep costs down and I respect the need of workers overseas to staff IT related help desks in India I really, really, really fucking hate dealing with someone who has trouble understanding me. I know it's not PC to say it but why can't I deal with fucking Australians who know what the fuck they are doing instead of twats whose sole purpose is to make me angry with their 72 hours non recording tech update information.
PS Don't restart me on their INCREDIBLY FUCKED FUCKING FUCKED FUCKED VOICE RECOGNITION SYSTEM THAT DIRECTS MY CALL. Which caused me to scream DSL!!!! at the top of my voice when I once again lost it.